Track my order
Delivery & Tracking
Your order is
Your order is
in safe hands.
As soon as your order has shipped, you'll receive an email with your tracking number. Here's how to follow your parcel step by step.
How do I track my order?
Quick and easy.
1
Check your inbox A confirmation email is sent to you as soon as your order is confirmed, followed by a second one with your tracking number once it has shipped.
2
Use your tracking number Copy the tracking number you received by email and head to the carrier's website to follow your parcel in real time.
3
Check your customer account Log in to your Haru & Bom account to see your order history and their status at any time.
4
Still no news? If you haven't received an email within 24 hours of placing your order, check your spam folder. Otherwise, write to us — we'll sort it out quickly. 💕
Estimated delivery times
After your order has shipped — via Colissimo.
Preparation 2 to 5 working days Time needed to prepare and ship your order once payment has been confirmed.
Reunion Island 🇷🇪 2 to 4 working days Estimated Colissimo delivery time once the parcel has shipped.
Mainland France 5 to 22 working days Estimated Colissimo delivery time. Additional time for customs clearance may apply.
⚠️ These times are given as a guide only and may vary depending on the carrier, the destination and busy periods.
A problem with your delivery?
Lost parcel, unusual delay, incorrect address…
We're here: info@haruxbom.com · @haruxbom on Instagram
Guaranteed reply within 48 hours 💕